Companion Animal Consults and Surgeries
We do expect payment to be made in full at the time of consult or surgery and for any pet food or pet supplies. Town and Country Vet has full eftpos facilities and accepts all major credit cards (excluding American Express), Farmlands cards, Q-Card, HUMM and cash. If you unable to pay at the time, you must make alternative arrangements with our finance manager prior to your visit.
Large Animal/Farm/Equine Visits
Payment is required within 7 days of your visit. We accept Farmlands and Ruralco cards which are charged out automatically at the end of each month. Overdue accounts will incur interest and administration fees which will be determined by management. If you are a new client you will be required to make a pre-payment of $300 prior to your visit which can be taken over the phone charging your Credit Card, by cash or paid direct into our bank account.
Town & Country Vet are now a merchant that accepts HUMM and QCard, which offers their clients options for paying off their purchases in weekly and/or fortnightly installments, making those unexpected vet bills less stressful. For more details of their repayment options, please follow the link below. You will need to be registered fully with one of these providers before your visit or discharge of the patient, otherwise payment will be required in full.
If you breach any agreed payment terms, debt collection and/or legal proceedings may follow.